SnoreDuo support
How can we help?
Email support@keenshift.ai. We normally reply within 1–2 business days.
Choosing a side
Choose You or Partner for the side nearest the phone, then keep placement similar. The label organizes trends; one phone cannot identify a speaker.
Playing and correcting a moment
Open Our Nights, choose one of seven recent nights, and tap play. Tap “Not snoring” to recalculate that night; Restore is available if you change your mind.
Improving capture
Leave the microphone uncovered and plug the iPhone in. Low, Medium, and High sensitivity affect future nights. Displayed levels are phone-relative, not calibrated decibels.
Removing bedroom audio
Press and hold a night to delete it, or use More → Storage & privacy. KeenShift has no server copy.
SnoreDuo is for wellness awareness, not diagnosis or medical advice.